About Us
Attention to detail, thorough and completely flexible response to your needs and an uncompromising commitment to customer service are at the core of our values. No two customers are the same, and so neither is our approach to you.
Our Business Values
Safety, Health & The Environment
Personnel Health & Safety is of primary importance in everything we do. Through a constant focus on Environment, Health & Safety we will continue to deliver a truly sustainable product
People
Our People are our product and will set us apart. Through continuous training and development we will Lead the Industry
Attention To Detail
Our commitment to quality extends beyond the ordinary specification. Through a focused attention to detail we will establish a new quality standard
The Unique Customer
Completely flexible customer service & respect for customer individuality; no two customers are the same
Challenge
Challenge conventional levels of customer service and quality whilst continuously striving to improve The Lead Excellence Standard
Joshua Chikan
Lead Property & Cleaning Services Founder
Industries We Support Across Melbourne
Serving Greater Melbourne’s diverse business community – from CBD office towers and manufacturing facilities to medical centers and educational institutions.
Experience the Ultimate Cleaning Power with Advanced Solutions for a Spotless Commercial Space
Give Your Clients & Employees The Clean, Safe Environment They Deserve
We believe a clean environment fosters productivity, safety, and well-being. By combining advanced cleaning techniques, eco-friendly practices, and a team trained to the highest standards, we help create spaces that leave a lasting impression while ensuring compliance with industry health and safety standards.
Safety Protocols
Quality Management System
At Lead Property & Cleaning Services, we prioritise health and safety, quality, and customer service above all else. Our Quality Management System has been designed to maintain the highest standards across all areas of our operations. We are committed to delivering consistent quality through structured processes, regular audits, and continuous improvement practices that drive our team to exceed expectations.
Health, Safety, and Environment (HSE) protocols are integral to our approach, ensuring that every account is handled responsibly, with the wellbeing of our clients, staff, and the environment in mind. By combining robust safety measures, performance monitoring, and client feedback, we strive to provide seamless, reliable service every time. Our commitment to excellence ensures that each experience with Lead Property & Cleaning Services is defined by quality, safety, and trust.
Health Safety and Environment Management
Employee Training and Development Programs
We believe that investing in our team is essential to delivering exceptional service. At Lead Property & Cleaning Services, our Employee Training and Development Programs provide our staff with the latest skills and industry knowledge to excel in their roles. Regular training in safety protocols, technical skills, and customer service empowers our team to meet and exceed client expectations. By fostering a culture of learning and professional growth, we equip our employees to deliver outstanding quality and reliability, every day and on every project.
Lead Property & Cleaning Services is committed to setting and maintaining the highest standards through our Internal Quality Audits and Continuous Improvement Process. Regular audits provide a structured review of our processes, helping us identify areas for refinement and ensuring that we consistently meet regulatory and quality benchmarks. Through our Continuous Improvement Process, we turn insights into action, making enhancements that drive efficiency and raise service quality. This commitment to ongoing improvement ensures we stay responsive to client needs and industry advancements, delivering trusted, high-quality services at every step.
Internal Quality Audits & Continuous Improvement Process (CIP)
Insights for a Cleaner and More Efficient Workplace
Cleaning Guidelines for Childcare Centres (Because Glitter isn’t the only Thing that Spreads Fast)
What Is Strata Cleaning? A No-Fuss Guide for Melbourne Buildings
